Frequently Asked Questions

CAN I RETURN AN ITEM?

YES, we accept returns! Items must be returned within 30 days of delivery. In new, undamaged, unworn condition. In its original plastic with tags or stickers still attached. Free of any perfumes, colognes or body odors. Return the item to the "Return Address" provided on the purchase package slip, located inside your package, at the time you receive it. If you still need help, send us a message or an email.

DO YOU PROVIDE RETURN SHIPPING LABELS?

Unfortunately, we do not offer return labels! At this time, we are still a very small business and cannot afford to offer pre-paid or pre-generated return labels. Return shipping costs & labels must be provided by the customer, at his/her discretion.

CAN I EXCHANGE MY ITEM?

As of May 1st 2022, we no longer accept exchanges! Because we are a Made-to-Order business, your item is considered custom, we only print items when they are ordered by the customer. Therefore we do not hold any inventory.

We do this in an effort to stay eco-friendly & sustainable, by making sure our products do not end up in land fields.

You can RETURN your item within 30 days of delivery, to the "Return Address" provided on your packing slip, located inside your package. Items must be returned in new, undamaged, unworn condition. In its original plastic with tags or stickers still attached, free of any perfumes, colognes or body odors. Return shipping costs & labels must be provided by the customer, at his/her discretion.

HOW WILL I GET MY REFUND?

Full Refunds are provided in the form of an IFA LIFE store credit, NOT an Etsy store credit. In the amount of your purchase, not including any shipping costs.

CAN I CANCEL MY ORDER?

YES, you can cancel your order anytime BEFORE the order has gone into production! Because we are a Made-to-Order business, items are printed only when ordered by the customer and typically go into production within 24 hours or less. Please cancel your order within 24 hrs of your purchase, by sending us a message or email.